This Privacy Policy explains how Taskflame collects, uses, and protects your information. We believe privacy is a fundamental right and are committed to transparency about our data practices.

Information We Collect

Information you provide

Account information: Name, email address, and password when you create an account
Profile information: Optional details like profile picture or team name
Project data: Boards, tasks, comments, and attachments you create
Payment information: Billing details processed securely through Stripe

Information collected automatically

Usage data: How you interact with our service, features you use, and actions you take
Device information: Browser type, operating system, and device identifiers
Log data: IP address, access times, and pages viewed

How We Use Your Information

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyse trends, usage, and activities
Detect, investigate, and prevent security incidents

We do not sell your personal information to third parties or use your content for advertising purposes.

Information Sharing

We may share your information in these situations:

With your consent: When you give us explicit permission
With team members: When you use Taskflame as part of a team, members can access shared boards and tasks
With service providers: Third parties who help us operate our service (Stripe for payments, Supabase for infrastructure)
For legal reasons: If required by law or to comply with legal obligations

Data Security

We implement appropriate technical and organisational measures to protect your information. This includes encryption in transit (TLS) and at rest, strict access controls, hosting on SOC 2 compliant infrastructure, and continuous security monitoring.

Your Rights

You have the right to:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and associated data
Portability: Export your data in a structured format
Opt-out: Unsubscribe from marketing communications

To exercise any of these rights, contact us at privacy@taskflame.io.

Data Retention

Active accounts: We retain your data while your account is active
Deleted accounts: Data is deleted within 30 days of account closure
Legal obligations: Some data may be retained longer if required by law

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Taskflame is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this policy from time to time. For significant changes, we will provide notice via email or an in-app notification. The “Last updated” date at the top will reflect the most recent revision.

Contact

Questions about this policy? Contact us at privacy@taskflame.io or through our contact form.

Taskflame by Nexabyte, United Kingdom.